Our product standard
Core journeys support keyboard-only use, visible focus, semantic landmarks and labels, 200% zoom, reduced motion, high contrast, and screen-reader announcements for changing search and consultation states.
Video and media
Marketing images include useful alternative text. Therapist intro videos require captions before publication. Live introductions do not include automated transcription in v1; clients should discuss accommodation needs directly before a call.
Tell us what is blocking you
Email accessibility@ethnotherapy.ca with the page or task, device, browser, and assistive technology if you are comfortable sharing them. We will provide an alternate route and track remediation.
This statement requires qualified bilingual review before production launch.